Our Customer Reviews

As an independent retailer (with a strong ethical and environmental policy) we really appreciate feedback.
So now we're publishing 'reviews' from our much valued customers, both for our products and for our shop/customer service.
It's a great way for us to check we are doing things the way you want them to be.
If you have some feedback we'd love to hear from you.
Reviews are processed and verified by Judge.me

Samples Of Recent Shop Reviews

(Please see all reviews below)

Reviews are processed and verified by Judge.me

Customer service

After trying to locate a product for some considerable time the manufacturer mentioned this firm as a stockist. The service was excellent, my questions were answered straight away and the product was delivered promptly by 48 hour tracked. I cannot stress enough the excellent service provided by this company.

Excellent customer service

I came to Creeper & Knotweed after being let down by another store. They were helpful throughout and showed very clearly that they value their customers. I will definitely be using them again.

Monty Don's trowel

Ordered my trowel on the Thursday came on the Saturday. Lovely gentleman I spoke to, very friendly and helpful, so nice to speak to a fellow human being.
Will definitely use them again

Gardener's Heaven

Inspirational products for gardeners:
sensibly priced, beautifully crafted and eco friendly.

Excellent Sneeboer Stockist!

Great range of quality Sneeboer tools; this is my 4th purchase! The service is excellent and purchases always promptly posted and well packaged for delivery. Thank you.

Based on 223 reviews

Have purchased 3 Sneeboer tools over the last few weeks. Always good quality and delivered quickly. Go to supplier for Sneeboer

Oil Dispenser
Vernie F.
Oil dispensers

Very useful and easy to use tool for keeping expensive garden tools sharp and clean

What I always wanted...

Having lost or broken several garden knives over the years I decided to go with quality, I have not been disappointed. It's so easy to use and fold away and now I have a case to keep it safe.


Purchased two Sneeboer items over the week. Both fairly priced and arrived promptly. Go to shop for such products.

Great Design

I watch Gardeners World and always liked the look of this tool. I hadn't seen it in the shops so did a bit of research. Although you can by cheaper I am so pleased I invested in this product. It's so well made and feels great when in use. Will definitely be going back for more. The service was excellent!

Top product

Although an expensive item, these secateurs are superb. I have wasted money over the years on cheaper brands but with care I’m sure these will be a lifetime investment.

Happy digger

A great tool which I am sure I will enjoy using once the ground dries out a little. Creeper & Knotweed provided an excellent service, keeping me informed of the progress if my order,

Great little gift

Arrived swiftly and well packed. Bought for small gift. Quality products and seems sturdy and fit for purpose. Pleased and hope the recipient will be too. Recommended.

Tiny light super sharp . Been ill . So kind on the hand . Brilliant .


I am delighted with my trug and loved learning from the seller about the maker. My delivery was very prompt and everything was well packaged. I would not hesitate to purchase items again from Creeper & Knotweed.

Fab Products

Superior wood crafted beautifully. Such a pleasure to use.

Lovely Birdbox

Cute well made bird box with a subtle paint finish. The addition of the mouse on the roof makes it even more endearing.

Suffolk Trug

While st the "high end” of the market, this trug is exceptionally well crafted and finished in the traditional manner. Purchased as a gift for my wife (the gardener in chiel) who was delighted with it - it almost seems a shame to use it. Also appreciated the fast delivery.

Garden pruning knife

Excellent product very well made,

Sneeboer Planting Trowel Old Dutch Style - 27cm Ash Handle.

Fantastic customer service which is rare these days. It’s a present for my wife (myself too). Beautiful looking product, clearly well made. Very much looking forward to using this product.

Best I’ve Ever Owned

I have several garden trowels but this has quickly become my favourite. It is sturdy and well built as are all Sneeboer tools. It is perfectly weighted and the longer handle makes it extremely versatile. I have just bought another in case I mislay it, which I frequently do in the garden, as I’d be lost without it. Superb design and the best I have ever owned.

Practical Beauty

I'm an enthusiastic gardener and potterer. So string needs cutting often when I don't expect it, batteries need teasing out or a cutting presents itself to be taken whilst I'm wandering around the place.

There's a reassuring weight to the knife and visually it is a joy to the eye. Even the shape of the blade is reassuring. The process of extending and returning it to the body of the handle is another indication of the overall quality; smooth and secure in its groove.

By no means the cheapest knife on the market, but in my opinion at least, you can understand why that's the case, once you have it in your hand.

A "must-have"

One of the most versatile and useful tools I own. Together with a Sneeboer hand hoe it’s the tool I use the most. Like all Sneeboer tools it’s beautifully made and a pleasure to use.

A quality trowel

We bought this as a present for a good friend . As trowels go it’s an expensive one , theres no getting around that , however its beautifully made and will last a lifetime . I was not familiar with the Sneeboer brand until I saw them for sale in the Great Dixter shop . It arrived quickly and nicely packaged in a box ( all compostable) no plastics . A good range for sale and prompt customer service . I’d definitely recommend Creeper & Knotweed and use again .

Transplanting hand spade

Great tool, good for slicing off weeds as well as planting in rough ground
A good combination tool that is well made to last

Oil Dispenser
Michael H.
Excellent service.

Service was excellent and staff were very helpful. Swift delivery.

Wire Panier

Exactly as described and handy for harvesting crops. Sturdy and large.

Contaner Knife

Such a brilliant tool with a really comfortable handle.Well worth the cost if you have multiple pots to deal with.
Makes the job of removing plants from pots a lot easier.
I bought it as we have so many shrubs and plants to be planted out in our evolving renovation of the garden .
Now have a wish list of other items to buy.

Stunning product and amazing customer service

Such a lovely company to buy from, nothing was too much trouble, they sent out the parcel next day at no extra cost. The trug is absolutely beautiful.

Best tool ever

Husband had this for his birthday, he had seen Adam Frost using one on TV.
It is rather expensive but he absolutely loves it, useful for many basic garden tasks.
Perfect service from Creeper and Knotweed too.