Our Customer Reviews

As an independent retailer (with a strong ethical and environmental policy) we really appreciate feedback.
So now we're publishing 'reviews' from our much valued customers, both for our products and for our shop/customer service.
It's a great way for us to check we are doing things the way you want them to be.
If you have some feedback we'd love to hear from you.
Reviews are processed and verified by Judge.me

Samples Of Recent Shop Reviews

(Please see all reviews below)

Reviews are processed and verified by Judge.me

Customer service

After trying to locate a product for some considerable time the manufacturer mentioned this firm as a stockist. The service was excellent, my questions were answered straight away and the product was delivered promptly by 48 hour tracked. I cannot stress enough the excellent service provided by this company.

Excellent customer service

I came to Creeper & Knotweed after being let down by another store. They were helpful throughout and showed very clearly that they value their customers. I will definitely be using them again.

Monty Don's trowel

Ordered my trowel on the Thursday came on the Saturday. Lovely gentleman I spoke to, very friendly and helpful, so nice to speak to a fellow human being.
Will definitely use them again

Gardener's Heaven

Inspirational products for gardeners:
sensibly priced, beautifully crafted and eco friendly.

Excellent Sneeboer Stockist!

Great range of quality Sneeboer tools; this is my 4th purchase! The service is excellent and purchases always promptly posted and well packaged for delivery. Thank you.

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A
Kurumi Secateurs
Anonymous
Present to myself

A very satisfying pair of secretors, comfortable, sharp and devoid of gimmicks

Delighted with the quality

Finished to the highest level these knives feel substantial, and are a pleasure to use as a gardener. I have paid more for knives in the past from a well known maker but they are nowhere near the quality of these. Delighted with my purchase and customer service from Creeper & Knotweed.

Very Special

These are the Rolls Royce of garden knives. Very special, unlike many tools these days you can tell these are carefully hand made with high quality and precision. The rosewood scales are particularly good. Would highly recommend.

J
Camellia Oil
Jane B.

An excellent product with good results

Top marks

An excellent product and looking forward to using it on more of our tools.

Good Quality Sheffield Steel Knife

A useful size and excellent quality blade makes this an essential utility knife for various garden jobs. Good service from creeper & knotweed.

Nice Gift for the Sustainable Gardener

A good variety of label types in a useful and reusable tin. Good service from creeper & knotweed.

Joseph Rodger’s Broad Pruning Knife

A work of art, the craftsmanship is extraordinary, and an absolute joy to use.

Breton wire basket

I absolutely love this basket ,at the moment it is being used for my art supplies and is large enough for everything to fit in comfortably.
Beautifully made and I will probably purchase another one of a different size for my kitchen.

Handmade Wooden Garden Sieve

Beautifully crafted item that will see many years of service. Perfect for shaking compost over seeds in seed trays. Wonderful item and fabulous customer service too!

Quality at the next level

As a gardener of over 35 years I’ve been looking for a greenhouse finer sieve and this does not disappoint its build is exceptional and of a quality that is so good that it’s a shame to use it ! But obviously I do ,

essential garden tool

quality product supplied by creeper and knotweed. very pleased with my purchase

Just what I’ve needed for years and didn’t know existed

This is a great tool for anyone who loves pots in their garden. It gets anything out of any shaped pot and then cuts through the most hardened root system. It cut through my hosta, which was well and truly pot bound, like butter. I’ve previously used a saw and boy it was hard work. I love this knife

Good piece of kit

Broke 4-5 hand trowels, this ain't going anywhere, if you got the muscle it has the strength to take it. Hand fork for life by the feel of it, well happy!

Useful little tool.

A really useful tool for pricking out seedlings and beautifully made. Delivered promptly as usual.

Cotton Bag

I find these cotton bags really delightful for not just having something to put a gift in but for also storing items purchased from Sneeboer. They are of a very good quality which came as a lovely surprise and therefore substantial.

Sneeboer

Have purchased 3 Sneeboer tools over the last few weeks. Always good quality and delivered quickly. Go to supplier for Sneeboer

Oil dispensers

Very useful and easy to use tool for keeping expensive garden tools sharp and clean

What I always wanted...

Having lost or broken several garden knives over the years I decided to go with quality, I have not been disappointed. It's so easy to use and fold away and now I have a case to keep it safe.

Sneeboer

Purchased two Sneeboer items over the week. Both fairly priced and arrived promptly. Go to shop for such products.

Great Design

I watch Gardeners World and always liked the look of this tool. I hadn't seen it in the shops so did a bit of research. Although you can by cheaper I am so pleased I invested in this product. It's so well made and feels great when in use. Will definitely be going back for more. The service was excellent!

Top product

Although an expensive item, these secateurs are superb. I have wasted money over the years on cheaper brands but with care I’m sure these will be a lifetime investment.

Happy digger

A great tool which I am sure I will enjoy using once the ground dries out a little. Creeper & Knotweed provided an excellent service, keeping me informed of the progress if my order,

Great little gift

Arrived swiftly and well packed. Bought for small gift. Quality products and seems sturdy and fit for purpose. Pleased and hope the recipient will be too. Recommended.

Tiny light super sharp . Been ill . So kind on the hand . Brilliant .