What our customers are saying...

As an independent retailer we really appreciate feedback from our much valued customers.
We're delighted to say with hand on heart it's mostly been very genuinely positive.

If you have some feedback too we'd love to hear from you.
Here's a few random examples of what our customers are saying.

Just to say a big thank you for the prompt delivery and beautiful packaging.

I have opened the outer box but shall wrap the whole package for a gift, just as it arrived, as I don’t want to disturb all that lovely tissue paper!


Sue / Doddington

Just wanted to say how lovely it has been to deal with you / your company. 
Your friendliness, help and guidance was exemplary. The personal touch makes such a difference as well as the apparent attitude of the customer services.  Unfortunately, I have found this to be lacking in very many cases, not so in this case.

With many thanks,

Rob / Chichester

I received my order of a Sneeboer trowel today as promised.

I am delighted by your help and great service.  

Thank you so much.

MM / Motherwell

Hi I ordered the Sneeboer Dutch trowel from you a short while ago and just want to say what fantastic service you have given …the trowel arrived today …perfect.
Thankyou I will be ordering from you again 

Sam / Alford

Excellent service, my package arrived on Saturday.

Many thanks!

Andy / Newmarket

The parcel caused such a lot of excitement when it arrived and we were not disappointed. Just love it and can’t wait to get in the garden now.

Alexandra / Harrogate

Received today, aren’t they fabulous, I don’t want to get it dirty!!
Love your address labels too and well packaged thank you!!

Kate / Farnham

Just to let you know that my son in law was absolutely thrilled with his gift.
I would like to thank you for the trouble you went to to make it special.

Margaret / Sheffield

Andy, the postman, has just delivered it!  And it’s lovely – I didn’t realise it came in its own posh bag!  My husband will be thrilled. He’s wanted a trowel like this for ages.

Christine / York

Just a very big thank you for your efficient and prompt service.
The trowels have arrived safely with all their amazing packaging, so extremely pleased with them.
Thanks particularly for taking the time and trouble to make them look like the wonderful gifts they are, very much appreciated

Michael / Sheffield

Thank you.
Exemplary service, much appreciated.
Will certainly keep you in mind for the future.

Thanks again

Jon / Malmesbury

Just a note of thanks for the prompt delivery of the above order which has been received this morning.

It’s always a pleasure to purchase from Suppliers such as yourselves.
Well done.

James / Weymouth

The hand fork has arrived safely.
It is exactly what I wanted.
I am delighted with it.
Very many thanks

Jan / Bowdon

🌺😀🌺A very happy customer 🌺😀🌺
Yet again delighted with the new arrival.
Thank you once again for excellent customer service and a wonderful product.

Sue / Whitchurch

The people at Creeper & Knotweed are very lovely and super helpful, especially for the indecisive amongst us! 😀

Catherine / Newcastle upon Tyne

Dear Staff at Creeper and Knotweed
My lovely hoe arrived this morning: many thanks.
Well packaged  and promptly delivered.
I am sure it will be much used/loved!

Frances / Dingwall

So nice to find British made, unique items which, when delivered are carefully packaged, look gift wrapped and to be honest too nice to even open. You obviously take a lot of pride in your work. Thank you.

Kim / Chelmsford

Just wanted to say thank you very much for the lovely apron (complete with extra buttons!)
It was beautifully packaged and I know will be a much appreciated present.

Susan / Devizes
Mum was really thrilled with the tree swing! Thank you for all of your help.
I have set it up in a special place to while away some thoughtful moments…..
James / Manchester
All safely received and very well packed I must say
Will certainly shop with you again
Alan / Halesowen
The delivery was on time on Friday 😊.
As you can see the deckchairs are already in our garden and I really love them!
Stephanie / Gentbrugge Belgium