As an independent retailer we really appreciate feedback from our much valued customers.
We're delighted to say with hand on heart it's mostly been very genuinely positive.
If you have some feedback too we'd love to hear from you.
Here's a few random examples of what our customers are saying.
Just to say a big thank you for the prompt delivery and beautiful packaging.
I have opened the outer box but shall wrap the whole package for a gift, just as it arrived, as I don’t want to disturb all that lovely tissue paper!
Just wanted to say how lovely it has been to deal with you / your company.
Your friendliness, help and guidance was exemplary. The personal touch makes such a difference as well as the apparent attitude of the customer services. Unfortunately, I have found this to be lacking in very many cases, not so in this case.
With many thanks,
I received my order of a Sneeboer trowel today as promised.
I am delighted by your help and great service.
Thank you so much.
Hi I ordered the Sneeboer Dutch trowel from you a short while ago and just want to say what fantastic service you have given …the trowel arrived today …perfect.
Thankyou I will be ordering from you again
Excellent service, my package arrived on Saturday.
Many thanks!
The parcel caused such a lot of excitement when it arrived and we were not disappointed. Just love it and can’t wait to get in the garden now.
Received today, aren’t they fabulous, I don’t want to get it dirty!!
Love your address labels too and well packaged thank you!!
Just to let you know that my son in law was absolutely thrilled with his gift.
I would like to thank you for the trouble you went to to make it special.
Andy, the postman, has just delivered it! And it’s lovely – I didn’t realise it came in its own posh bag! My husband will be thrilled. He’s wanted a trowel like this for ages.
Just a very big thank you for your efficient and prompt service.
The trowels have arrived safely with all their amazing packaging, so extremely pleased with them.
Thanks particularly for taking the time and trouble to make them look like the wonderful gifts they are, very much appreciated
Thank you.
Exemplary service, much appreciated.
Will certainly keep you in mind for the future.
Thanks again
Just a note of thanks for the prompt delivery of the above order which has been received this morning.
It’s always a pleasure to purchase from Suppliers such as yourselves.
Well done.
The hand fork has arrived safely.
It is exactly what I wanted.
I am delighted with it.
Very many thanks
🌺😀🌺A very happy customer 🌺😀🌺
Yet again delighted with the new arrival.
Thank you once again for excellent customer service and a wonderful product.
The people at Creeper & Knotweed are very lovely and super helpful, especially for the indecisive amongst us! 😀
Dear Staff at Creeper and Knotweed
My lovely hoe arrived this morning: many thanks.
Well packaged and promptly delivered.
I am sure it will be much used/loved!
So nice to find British made, unique items which, when delivered are carefully packaged, look gift wrapped and to be honest too nice to even open. You obviously take a lot of pride in your work. Thank you.
Just wanted to say thank you very much for the lovely apron (complete with extra buttons!)
It was beautifully packaged and I know will be a much appreciated present.
